You might be tempted to rush through the hiring process when you need a roof replacement or repair. Unfortunately, when you don’t research, you could hire an inexperienced roofer. As a result, you might be left with a shoddy job that costs more money to repair or replace. If you are unhappy with the roofing company’s job, here are a few steps to help resolve the issue.
What To Do When the Roofer Did a Bad Job
Even with the best research, you could be unhappy with the results of your new or replacement roof. Let’s look at the steps you should take to determine the quality of work.
Inspect the Work
Before you can do anything, identify the problem. If you suspect the roofer did not do a good job, you need to hire someone to inspect the roof. In some cases, you can visually look at the roof and tell there is a problem. You might notice that the roof is uneven or the shingles don’t match. There could even be a few leaks developing in your ceiling. Consider having a professional company, like RGB Construction, inspect the roof to determine if the initial roofer performed a shoddy job. After the problem has been identified, you must document the issues.
Take Pictures for Documentation
If you don’t take photos, you will not have proof that anything is wrong with the roof. You need to document the problem right away. With pictures, you can prove that the situation developed after the roofing company completed the work. While you might want to take the photos yourself, a professional roofer can safely snap a few pictures as they inspect the roof. With these photos, you can show them to the initial roofer and ask questions about the job.
Contact the Roofer
Now that you know there is an issue and the roof has been inspected, it is time to contact the initial roofer. Let the contractor know that you are unhappy with the quality of work. In many cases, they will want to fix the problem so that you can remain happy with the job. However, always make sure to get everything in writing. You don’t want them to come to your home and then charge you for a repair. A trusted roofer will never make you pay for their mistakes.
Unfortunately, some companies will refuse to address the problem. With that, you may have to take further action. Whether you decide to contact an attorney or the Better Business Bureau, it is crucial to speak to the initial company and tell them you are unhappy with their work.
Signs You May Have Received Shoddy Work
There are some visible signs that you may have received a shoddy job. Take a look at your roof. Does it look even across the surface? By just walking out to the front of your home, you can tell whether the roof looks fine or has some uneven spots.
The drip edge flashing is another place to check out. If this component is misplaced or missing, it can make the roof look bad. If the drip edge flashing is missing, what other parts have not been installed on your roof?
Another clear sign of poor workmanship is missing or exposed nails. Any visible nailheads are a bad sign. That means the shingles are not secured to your roof, and you could have future leakage problems in your home. Any mismatched shingles indicate that your roofer did a poor job on your roof.
What Recourse Can I Receive When I’m Unhappy With a Roofer’s Work?
You can take action if you have discovered a shoddy job on your roof. First, you want to pull out your paperwork, notes, pictures, and reports from the inspecting contractor. With that, you can approach your initial roofer about their quality of work. Take time to review the contract. It is a good idea to see if any of the warranties are still applicable in your situation.
You might be angry at the contractor, but you should always try to remain level-headed when speaking to them. While there are bad contractors, many are hard-working individuals who could have made an honest mistake. For the most part, the roofing company will send someone out within a day or two to inspect the roof and assess the problem. Keep all of your documents and show them to the roofer. If the roof needs to be repaired, make sure they are completed in a reasonable amount of time.
That is the best-case scenario. Unfortunately, you may run into problems with a contractor. If they are giving you problems with the repair or refuse to cooperate, you might need to explore other options. First, you should contact the Better Business Bureau. Making a complaint is simple. You can call them or visit their website. With that, you might be able to resolve the situation with the contractor. In the roofing industry, reputation is everything. A professional company will not want any bad word-of-mouth about their work.
It could be time to speak to an attorney when all else fails. Legal help can be costly, but one letter from an attorney could be enough to push the contractor to do the right thing. An experienced attorney can review the contract to determine whether the contractor has failed to meet those terms of the agreement.
You expect high-quality work when you hire someone to replace or repair your roof. Unfortunately, some contractors do not deliver those great results. With these tips, you can find a way to resolve those problems with your roofer.
Choose a Trusted Roofing Company
At RGB Construction, you never have to worry about a shoddy job. We only provide your home or business with top-level workmanship. If you are unhappy with another roofer’s work, contact us. Our technicians will come to your home and inspect the roof. We can even help to repair those mistakes caused by other contractors. Your satisfaction is our top priority. Whenever you need a roof repair, replacement, or inspection, reach out to us. Schedule a consultation by calling 856-264-9093.